Citrix工作区电子书
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Empower every worker with one intelligent, flexible workspace.

01

Go from keeping plates spinning to proactively adding value for every team

IT responsibilities are expanding in every direction: enable flexible work, 安全数据, 优化成本, 自动化工作流等. Citrix工作区 helps simplify IT Operations for short-term wins, while remaining flexible enough to help you reach long term business objectives like increasing revenue and supporting growth. ­

有更多的创新自由, you can explore how best to leverage and customize workspaces for each sector and group you support. Scroll down to see how to use the powerful flexibility of Citrix工作区 to serve Sales and HR teams.

72%
of IT leaders responded that at least 21% of their team's time is spent on manual or necessary work just to keep the lights on

(来源:Pulse x Citrix调查)

VIDEO

See how IT Operations are simplified with a smarter, flexible way to work.

02

改善客服人员的工作体验

It’s essential to your business’ success that your customer service agents can quickly address your customers’ needs. Citrix工作区 gives your IT teams the ability to support all the different needs of your organization. It also ensures an exceptional 经验 for your customer service agents — whether they’re in the contact center, 远程工作, 或者两者兼有.

加强经验

  • 通过SSO简化访问
  • 以直观的界面确保易用性
  • 实现更好的通话质量和更快
    访问关键应用程序

提供效率

  • 定制微应用程序,帮助减少重复任务
  • Centralize workspace delivery for faster new-hire onboarding
  • Protect sensitive data regardless of where customer service agents are working

30%
of organizations will have moved their contact centers’ operations off-premises by 2024, 据估计.

(来源: Gartner)

60%
the estimated jump in remote-working full-time customer service agents.

(来源: Gartner)

VIDEO

给你的代理人技术,以更好地照顾你的客户.

03

为销售团队提供安全、省时的解决方案

34%
净时间销售团队实际上花费在销售上

来源:盖洛普

Your on-the-go sales force depends on key app availability and performance across multiple devices to grow relationships and close sales as efficiently as possible. Citrix工作区 helps IT teams deliver an optimal sales 经验 while protecting sensitive prospect and customer data.

减少障碍

  • Keep your sales team focused on selling — not paperwork — with simple workflows designed to make moving deals along faster and more time-efficient.
  • Reduce risk of data loss with unified endpoint management and SSO to sanctioned web and SaaS apps
  • Reduce complexity and cost from multiple point products with an all-in-one digital workspace solution

最大化的机会

  • Enable simple workflows for sales with out-of-the-box microapp integrations for sales-critical apps and tools like Salesforce
  • Use the machine learning within performance analytics to proactively improve sales team user 经验

VIDEO

简化整个销售周期并促进合作.

04

帮助HR提供更人性化的体验

Your HR team is focused on supporting your organization’s most valuable resource, it’s people.  Enable HR to nurture talent from acquisition through onboarding, continued education, and more. Citrix工作区 helps IT teams deliver an optimal HR 经验 while protecting sensitive employee data.

减少负债

  • Minimize user-based security risks with secure SSO access and easily identify anomalous behavior with advanced security analytics
  • Stop brain drain and employee churn with a unified digital workspace that reduces the need for context switching and secures apps, 内容和桌面都在一个地方

复合回报

  • Quickly expand the talent pool by introducing time-saving integrations with leading HR recruitment apps like Upwork
  • Simplify the onboarding process with a digital workspace that scales with your workforce
  • Attract and retain top talent using your technology as a differentiator

21%
higher reported profitability for companies with high levels of employee engagement.

来源:盖洛普

37%
of C-suite and rank-and-file employees reported that well-implemented workplace technology had a positive impact on the employee 经验.

资料来源:经济学人智库

视频

最大限度地提高人力资源工作流程的效率,从入职到PTO.

Bring them all together with a more powerful, 经验-driven workspace.

IT对于一个组织的成功比以往任何时候都更重要. 随着弹性工作的迅速兴起, 随着大量迁移到混合云环境, IT needs solutions that securely flex to proactively exceed the needs of every kind of employee. 优化现有基础设施中的资源, 从云中获取更多有用的资源, 并集成关键应用, 简化了低代码微应用的交互. Learn more about how Citrix工作区 is engineered and constantly optimized to provide value for IT and all the teams they serve.

Give your employees secure access to all the tools they need to work — from any device or location. 看看如何使用Citrix工作区.